- How do I get an account?
- Woodshedd is invite-only. Ask a member of your band to send you an invite link from the app, or ask to join the waitlist.
- How do I delete my account?
- Open the Account screen in the app, scroll to the bottom, and tap Delete account. If you're the only owner of a band, hand ownership to someone else first. Your personal information is deleted; shared band history stays, shown as created by “Deleted user.” You can also email us to do it for you.
- Who can see my health data and gear records?
- Health data (Apple Health or WHOOP) is optional and is only visible to you and your band's owners, admins, managers, and tour managers. The serial numbers, prices, and values in My Gear are private to you. See the privacy policy for the details.
- How do I report a message or comment?
- In the tour chat or on a song's comments, tap Report under someone else's message, choose a reason, and send. It disappears for you right away and we review it; if it breaks the rules we remove it. You can also email us.
- The camera won't open when I try to photograph a receipt.
- Check that Woodshedd is allowed to use the camera in your phone's Settings under Woodshedd. You can also choose a photo you already took instead.
- I'm not getting notifications.
- Make sure push notifications are turned on in the app's Account screen and allowed in your phone's Settings under Notifications.